5

Dakota, Bobby and Anthony are AMAZING! This shop has some of the best customer service and technicians around. Great environment- dropped my car off for repair on a Thursday picked it up on a Friday about 45 min after they closed and they still waited for me! Huge help because I needed my car for the weekend. Called back Monday and got scheduled in for a diagnostic- brought my truck in they immediately started working on it even though I was late bringing it in. Amazing service, great prices and no BS that I usually deal with at auto shops. This is my new go to spot for mechanic work!

Thanks for taking the time to write such a glowing review, Iris! We're thrilled to hear that you had an amazing experience with our team. We'll be sure to pass along your kind words to our staff, they work hard to be the best they can. We take pride in providing top-notch customer service and hassle-free repairs, so we're delighted to be your go-to shop. If you ever need anything in the future, don't hesitate to reach out.

- Auto Pros
5

Great customer service, always so friendly and willing to work with their customers! I wont take my cars to another shop in Lancaster. This team is great!!

5

Great work great guys great experience friendly team πŸ’• the work.

5

I have total confidence in the wonderful team of experts in Lancaster. They are very thorough, friendly, and have great people skills, but their results is the best.

Thank you for leaving such an awesome review, Eunice! We're thrilled to hear that we earned your trust. Here at Auto Pros, we pride ourselves on providing the best results for our customers. We appreciate your kind words and look forward to serving you again in the future!

- Auto Pros
4

4

Prompt service. Done when they said it would be. Less then the dealer charges.

5

The guys are awesome!! They know stuff and were very helpful in explaining this issue and reasonably priced for repairing my truck!! Thank you πŸ‘πŸ‘πŸ‡ΊπŸ‡Έ

Thank you so much for taking the time to review us, Ken! We're thrilled to hear that you had a great experience with us. It's always our goal to provide top-notch service and fair pricing. If you ever need anything else, don't hesitate to reach out. We're here to help!

- Auto Pros
5

I have gone here for years, trustworthy, knowledgeable and quick. Good prices as well. The staff are friendly and very helpful. Thanks guys!

5

I called on Friday for an estimate to have my AC vacuumed and charged they came in middle of the pack about 40 dollars higher than the low estimate and 20 dollars lower than the high estimate. However, both of the other places I looked would have only done what I needed they did a full inspection with any reccomendations (only one) and didn't push any unnecessary services and did a full AC diagnostics (which was not included in the other shops prices) were able to squeeze me in when busy. We found out one issue which I could make the repair myself they evacuated the system I went home repaired it and came back Monday. And they re did the vaccume and recharge on the AC line.. all still within the same price (I would have had to pay again costing me double at the other shops) so while 40.00 higher than the lowest shop I ended up saving 240.00 thanks to their customer service. Additionally it may take a little longer to have you car serviced but that is a good thing that they are taking their time and doing things right where other shops are in a hurry to get things in and out and will miss things. I found some of the low reviews here completely inaccurate or likely by people who have low patience for time or people who are simply unhappy no matter what. Only thing is I wish they would do work with customer supplied parts but understand their reasoning... customer supplied parts could come from anywhere and have problems or be the wrong part and people blame them when there's a problem, and costs the shop more in labor as there's a 90 day warranty. If you need work done definitely come see them.

Thank you for the detailed review, Robert! We're thrilled that you had a positive experience with us. It's our priority to provide excellent service and save you money in the long run. We appreciate your understanding regarding customer-supplied parts. We look forward to serving you again!

- Auto Pros
5

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