Lancaster Auto Repair

Great customer service and thorough

For the first time using Auto Pros I have to say I have never been to a mechanic shop where they were so polite and professional. I was amazed on how they treated me and every customer that walked in. They didn't try to push work that was not necessary instead they pointed things that might eventually need attention. Plus, they gave me a diagnostic text with the information found along with photos. I will definitely go back to them in the future. Oh, also they noticed my AF plates and gave me a discount for being a veteran.

I cant say enough good things about this business from checking in to checking out They are fair priced,great work wouldnt take my vehicle anywhere else

My visit here today was nothing but the best. Bobby at the front was super helpful and made my visit smooth as always. Good mechanics at this location and always know how to do the job right! Highly recommended

Auto Pros are just that! Auto PROS! I have a 1995 Cadillac that was not passing smog. (I had parts replaced elsewhere), was suggested to Auto Pros, where I received complete transparency and honesty. I signed a form they needed to test drive and check the system in my car but as soon as Dakota found out my year car did not need that test, he immediately called me to let me know that I wouldn’t be charged that certain amount after all. He was actually eager to let me know, which I find rare these days. Dakota kept me informed as to what was going on with the repairs (they honor the CAP program) and informed regarding the State’s requirements, etc. May God bless your team, always! Signed~Deanna~ A happy customer!

My service was provided in a timely & quick manner.

As always, the crew at Auto Pros provided fast and curious service. Great job 👏!

Customer service is amazing and unlike any other shop I previously used. Took 2004 Toyota Highlander in for my air conditioning blowing warm air. Made appointment and dropped off vehicle at 8 am the next day. Received an email with a complete pre-inspection of my entire vehicle with videos of other issues my car had. The repair estimate was sent electronically for me to approve. Once approved I was called within 1/2 hour that my a/c had a leak and the new estimate to fix the leak. Car was finished before 3 pm the same day and I picked it up with ice cold a/c now blowing out my vents. There was zero pressure that same day to fix the other items my car needs so I will return in the future to have those items addressed. Prices on the repairs were good and will make Auto Pros my 1st choice for all my auto needs.