Took in my 2015 infinity QX60 to check why my check engine light had came on and I was told that I need to get the timing chain replaced and also recommend to get new water pump since they were going to be working in that area was quoted $3,480 parts & labor Sounded absurd to me since my suv was running fine so I took it to another shop Dennis Auto Repair on 6st east and was quoted $240 to repair my camshaft sensor which was the only issue check engine light went away and I saved nearly $3,200 Beware
Hi Brian, Thank you for taking the time to leave a review. We take feedback seriously and have thoroughly reviewed our records. After checking all customer and vehicle logs, we have no record within the past three years of a 2015 Infiniti QX60 being in our shop for a check engine light diagnostic, nor do we have any repair order, estimate, or inspection matching the details described in your review. Because we cannot find any visit tied to this vehicle or service, we are unable to verify the diagnosis or quote you referenced. That said, it’s important to clarify for anyone reading: diagnosing a timing chain concern on an Infiniti QX60 requires proper testing, data analysis, and verification. Simply replacing a camshaft sensor without confirming root cause may turn the light off temporarily, but it does not necessarily mean a deeper issue does not exist. Different shops may take very different diagnostic approaches. If you believe this review was left in error or if there is additional information that could help us locate your visit (such as the date of service, invoice number, or name used at check-in), we invite you to contact us directly at (661) 726-7675 so we can review it together. We’re always open to transparent conversations, but we can only stand behind work and recommendations that are actually documented in our system.
- Auto Pros