5

Auto Pro first and foremost treats the customer as the first priority. Customer is able to setup appointments that fit their schedule, the customer service personnel are friendly and polite, the work is thorough and the prices are in line with industry standards.

5

Always great Service, Best Smog Shop in the AV!👍👍

5

I’ve been bringing all my cars here for years! They are the only mechanic shop I trust in the AV! Great employees and great company all around. I suggest this shop for any service you need.

5

Awesome experience! Highly recommend this shop to anyone who wants honest and quality work!

5

I went to multiple mechanic shops just to get a break and light safety check/ certificate and theh would not help me or try to scam me. Auto pros got my car checked and ready for the dmv check. They were straight forward and got what I needed done.

5

5

I had a very good experience here today, everyone was extremely kind and helpful, even welcomed my pups in their waiting area. Great customer service from everyone.

1

This place says “no gimmicks” but they are all gimmicks. I wish u could give this place 0 stars. I’m not saying my car is perfect. They serviced my car and I know I had some problems with it but as soon as I got it back my car overheated the next day and my engine no longer works. They also have an insane labor price and when my car was towed back to their shop they charged me 180 dollars to tell me my engine was overheated which I already knew. They scam people, I don’t believe they use good parts, the people who work there are not helpful at all. These reviews have to be fake multiple people got towed there and everyone was annoyed and irritated by the customer service. I highly recommend for everyone to not come here at all. They will find a way to make you come back because now something’s even more wrong with it. I’ve been to a few mechanic shops and I’ve never seen someone charge this much for labor and this much to tell me my car overheated even though I knew that. They also threatened to keep my car when I was completely shocked about the labor price for a 2 minute look. I have never had an experience anywhere like this and please for the love of god, do not come here at all!

5

Great place. They were able to inspect my brakes and replace the pads within hours. Everything was photographed and documented each step of the way so I knew what was happening.

1

$180 diag. Then they wanted over $2000 for a water pump replacement, lmfao. Shame on them. I was out of there. These 5 star reviews are from people who don't know cars and think 300 for an oil change is a fair price. AVOID.

Thank you for taking the time to share your feedback. At Auto Pros, we strive to provide transparent and fair pricing alongside quality repairs. We regret that your experience did not meet your expectations. To clarify, our prices are clearly posted and provided with authorization before any work is performed, and the oil change you mentioned was quoted at $138.32, not $300. Our diagnostic fee is $180, and the cost for your water pump replacement for $1826.33, includes the labor and high-quality parts required for the job along with replacing the thermostat housing and a flush. We understand that repairs can sometimes be costly, but we ensure that our pricing reflects the quality and reliability of our service. We value all feedback and are committed to continuous improvement. If you have any further concerns or if there’s anything we can do to address your experience, please feel free to reach out to us directly.

- Auto Pros
Auto Pros is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Auto Pros (661) 726-7675 if you have any issues in accessing any area of our website.