5

Auto Pros Lancaster is not easy to see from the main road but you'll be glad when you roll through the driveway off of 10th St W and arrive at this shop. From the start, the guys at the desk will explain your options in very clear/helpful terms. AP can handle a wide array of repair issues and they maintain a strong resume of certifications. And there are several reasons why the Google rating average at AP is so high: Quality work at a good price, excellent communication, and they stand by their work in all situations. Rudy and his team have earned my trust (for many years) and I'm happy to recommend them.

Thank you so much for taking the time to leave such a thoughtful review Jay! We're delighted to hear that you had a positive experience at Auto Pros. These are the qualities we always strive to drive home for our customers, so it feels great whenever we hear that continue to hit the mark, thank you. The team is fully committed to earning and maintaining the trust of our customers, so we appreciate your recommendation and look forward to serving you for many more years to come! Safe travels and see you next time!

- Auto Pros
5

Highly recommend! They're upfront and honest about what your vehicle needs without pressuring you to add on extra services. They ensure the customer understands what the problem is, why it's a problem, and what could have caused the problem. Military friendly!

5

Great Service!!! fast and not to Pricey.

5

They found the rat the was causing all the troubles

Thank you Dennis for the 5-star review! We're happy to hear that our team was able to identify and resolve the problem. Please don't hesitate to reach out if you need any further assistance!

- Auto Pros
5

Great service. Delivered ahead of schedule.

Thank you Donald! We are thrilled to hear that you found our service great and that we were able to beat our anticipated timeframe. It's always our goal to exceed customer expectations. We appreciate your business and look forward to serving you again in the future!

- Auto Pros
5

I recently went to a dealership for a diagnostic for a noise in my car ( 2019 Audi Q7) and they quoted me 2.5k for the job and over 10k for some bogus repairs. I went to auto pros for a car diagnostic and they fixed the problem which was not what the dealership claimed was the issue, and they checked my whole car for other issues. They were very professional and respectful and I would go to them again for a repair.

5

Great job. I have a 1986 Corvette. They really try hard to solve your cars needs. Thank you

Thank you, Pam! We appreciate your 5-star review. Our team takes pride in providing excellent service for all makes and models, including classics like your 1986 Corvette. We're glad you had a great experience and we look forward to serving you again in the future.

- Auto Pros
5

5

I was challenged with some engine problems getting my car smog check to pass this year. The amazing team of Technicians at Auto pros did a diagnostic on my 2008 Chevy Malibu found some probable issues on what might be wrong and quickly resolved my situation, did my smog check and got me back in the road the same day. I'm totally 💯 percent satisfied with the great customer service that I received and highly recommend that if your in need of Automotive car repair this is the place to go 😁

Thank you so much for your fantastic review, Mike! It's always a pleasure to see you, and we're thrilled we could help with your 2008 Chevy Malibu. We're glad our team could quickly diagnose and fix the issue, getting you through the smog check and back on the road the same day. Your satisfaction and safety mean a lot to us, and knowing that you had another positive experience makes our day. We truly value your friendship and continued trust in us. Thanks for being part of the Auto Pros family.

- Auto Pros
1

I called because squirrel got caught inside engine and needed to be removed and engine light was on yellow. Asked Bobby to remove animal and he said they would do a diagnostic (even though i brought in one O’Reillys had just done) Bobby said diagnostic AND removal would be $220 Lo and behold they found all sorts of errors in which they wanted to do a top engine for carbon clean at the tune of over $1900. This didnt sound right so i asked my longtime mechanic and he said only spark plugs and coils replace. I called to let Bobby know that is all iwanted snd he argued with me - i told him i wanted to think about it My son picked up the car and mechanic said they saw the animal but didnt remove it- they charged me the $220 merely to run their diagnoztic machine and not fix the problem reauested When i adked Booby why the

Hi Debbie, I'm sorry for any confusion in your time here at Auto Pros, hopefully I can clear some of that up. As you see from the jobs you declined, one of them was the carcass removal. A diagnostic does not include the process and time it takes to remove and clean in this situation. Also to clarify, our diagnostic procedure goes far beyond reading codes which simply anyone can do with a code reader. Our process aims to find the root cause of the issue so it does not return. In your particular case, as you can see from our notation and your declined jobs, your oil separator is stuck in the open position and will require replacement along with spark plugs. On an Audi that repair comes out to $1207.10. On top of that, due to the heavy presence of carbon buildup, we did advise to perform an internal carbon treatment priced at $279.00. Replacement of spark plugs and ignition coils will not resolve the issues with your vehicle. If you have any further questions, please feel free to give us a call or drop by for a visit.

- Auto Pros
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