5

Fast service, friendly staff. Can't ask for more than that

5

(Translated by Google) Very good service, very friendly. (Original) Muy buen servicio, muy amables.

5

The mechanics listen to the customer. Quickly identified the problem. (Wheel-bearing), and I especially appreciate the way they categorize findings through color coating. Green-not a problem; yellow-may need fixing soon but not urgent, red-need fixing. Much easier to understand and plan out repair schedule! Well done!

4

Very professional , I was in / out in a very respectable time. The guys are thorough and their inspections. Great Job!!!

5

Very thorough diagnostic report

1

Don’t go there Spoke to Bobby on the phone he quoted me $800 to replace back shocks. After I told him my car had been inspected and I knew it needed shocks he said he would still have to do his own inspection and that would cost $180 which does not go towards the repair! I got the work done for $265.00 please check around for prices before you take your car to him….. he inflates prices!!!!!!!!!!!!!

Thank you for your feedback. We understand that pricing is an important factor when choosing a repair shop, but we also want to clarify a few key points about how we operate at Auto Pros. First, we don’t simply rely on another shop’s inspection or diagnosis. To uphold our standards of quality and ensure that we’re addressing the true cause of any issue, not just replacing parts, we perform our own thorough diagnostic or inspection. This protects our customers in the long run by helping avoid unnecessary or incorrect repairs. In your case, while the shocks may have been the issue, we still need to verify that ourselves before proceeding. The $180 diagnostic you referenced provides a comprehensive assessment of the vehicle. This cost covers a detailed evaluation, complete with documentation and photos. It's a standalone service and is not a deposit toward repairs, because its value lies in the expertise, time, and care our technicians dedicate to evaluating your vehicle accurately. We also use high-quality parts and adhere to strict standards when it comes to labor. Not all parts, or labor, are created equal. While we don’t claim to be the cheapest in town, we stand behind the quality, integrity, and longevity of our work. We appreciate the opportunity to clarify this and wish you well with your vehicle moving forward. If you ever have questions about our process or pricing, we’re happy to walk you through it. Our goal has always been transparency, quality, and doing the job right the first time.

- Auto Pros
1

Scammed us for almost 15 grand, car has been in the shop 99% of the past 4 months. They purposely did not plug in things that needed to be plugged in after putting a brand new engine in and left me stranded with my kids 3 hours away. I’ve gotten my car back 4 separate times and all less than 48 hours before it had to be towed back into the shop to be scammed yet again. Took advantage of us because they thought they could and when I said I have mechanic friends they told me to my face “don’t trust anyone but us” like I’m supposed to be stupid because im a woman…. Do not spend your money here they will take advantage of you. There’s absolutely no reason why I spent 5 times what my car is even worth with them for it still not to be running and still to be in the shop for a MONTH now. It’s like they’re trying to make sure the 6 months is up for the warranty on the new engine so we can’t take it back for free. All I know is , if my car breaks down one more time they will be hearing from my attorney.

5

Super friendly and very well priced. Got my vehicle done quick and has been working perfectly fine since!

5

Very helpful and they explained everything and show you

5

Excellent work performed by technicians and outstanding customer service

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