Don’t go there Spoke to Bobby on the phone he quoted me $800 to replace back shocks. After I told him my car had been inspected and I knew it needed shocks he said he would still have to do his own inspection and that would cost $180 which does not go towards the repair! I got the work done for $265.00 please check around for prices before you take your car to him….. he inflates prices!!!!!!!!!!!!!
Thank you for your feedback. We understand that pricing is an important factor when choosing a repair shop, but we also want to clarify a few key points about how we operate at Auto Pros. First, we don’t simply rely on another shop’s inspection or diagnosis. To uphold our standards of quality and ensure that we’re addressing the true cause of any issue, not just replacing parts, we perform our own thorough diagnostic or inspection. This protects our customers in the long run by helping avoid unnecessary or incorrect repairs. In your case, while the shocks may have been the issue, we still need to verify that ourselves before proceeding. The $180 diagnostic you referenced provides a comprehensive assessment of the vehicle. This cost covers a detailed evaluation, complete with documentation and photos. It's a standalone service and is not a deposit toward repairs, because its value lies in the expertise, time, and care our technicians dedicate to evaluating your vehicle accurately. We also use high-quality parts and adhere to strict standards when it comes to labor. Not all parts, or labor, are created equal. While we don’t claim to be the cheapest in town, we stand behind the quality, integrity, and longevity of our work. We appreciate the opportunity to clarify this and wish you well with your vehicle moving forward. If you ever have questions about our process or pricing, we’re happy to walk you through it. Our goal has always been transparency, quality, and doing the job right the first time.
- Auto Pros